Thank you for taking the time out to go through our shipping policy which governs the shipments of orders from BIKE PLACE PTY LTD.
Once you place the order on our website, it can take 2-3 days to process your order before shipping from our Retail store in Western Australia. You are required to provide an accurate delivery address for us to send the parcel safely. If the shipment isn’t received due to your unavailability at the delivery address, you are advised to inform us at via email at the earliest.
It can take up to 14 days to deliver your order, especially if it is a rural location. For the majority of urban centers, it takes under 7 days to deliver the shipment. Shipping charges vary based on the goods and we use different methods for shipments. We take no responsibility for any delay on behalf of the third-party delivery partners, public holidays or peak periods. Currently, we only ship within Australia, however, we reserve the right to expand our operations and ship outside Australia as well. We also do not ship bikes however, the customers can pick up ready-to-ride bikes from our store in Baldivis and on occasion we can drop off bikes around the Perth Metro Area.
We do no ship dangerous goods, including but not limited to, Butane, aerosols, flammable items, batteries, etc.