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Terms of Service

Terms of Service/Sale

Bike Place Pty Ltd offers in-store and online sales of bikes and bike accessories for bike lovers from across Australia. If you wish to purchase any item from our store, you can do that using our website or by visiting us at in store.

The below-given terms of sale constitute a legally-binding relationship between Bike Place and the users. The general terms regarding the purchase of items, including order placement, cancelation, shipping and exchanges and refunds are listed below:

Pricing and Availability

 The orders can be placed on our website using credit cards, including but not limited to, MasterCard and Visa as well as PayPal. The prices mentioned on the website are final and non-negotiable. If there is any error in pricing, we reserve the right to cancel the order.

The products are listed based on their availability and the items which are out of stock will not be up for order placement.

Note that Bike Place reserves the right to cancel any order or refuse to accept payment without any prior notice. We can reject your request for buying a certain product if there is any issue regarding your financial institution or credit card expiry. The decision made by Bike Place will be final and cannot be challenged by the users.

In certain cases, we charge additional delivery charges in line with our shipping policy. The amount is charged through the original method of payment and if the user fails to make the transaction, the order will stand cancelled.


You are advised to provide accurate billing and shipping addresses for us to ensure smooth delivery of your order. Multiple orders are shipped in one parcel, however, if it is impossible to send multiple items in one packing, multiple parcels will be shipped with separate tracking numbers.

If you fail to provide us certain details regarding the shipping address and/or cannot be contacted due to any reason, we can cancel your order. We take no responsibility if one of our suppliers fails to deliver the goods. Your money will be refunded as per our returns and refunds policy set forth here.

If you cannot pick up your delivery, you can ask someone to collect it for you by specifying this at the checkout. By doing so, you will be liable for any mishap as the product will be delivered without the shopper’s signature at the point of delivery.

Returns and Refunds

Please review our Return and Refund Policy on this website.

Acceptance of These Terms

You acknowledge that you have read this Agreement and agree to all its terms and conditions. By using the Website or its Services you agree to be bound by this Agreement. If you do not agree to abide by the terms of this Agreement, you are not authorized to use or access the Website and its Services.

Contacting Us

If you have any questions about our Terms of Service/Sale, please contact us at via email.


This document was last updated on March 31, 2019